P&O Ferries - customer service
For bookings made with or sailings operated by P&O Ferries, including foot-passenger tickets, which only P&O sells on this route. Have your booking reference ready.
- Phone: +44 1304 448888
Contact
A question about your booking or your crossing between Dover and Calais? This page points you to the right place.
Question about a booking
Amendments, cancellations and travel documents are handled by the operator you sailed or booked with
Question about the crossing
Timetable, check-in, vehicles and life on board are operator matters too - pick yours below
Question about the terminals
Access, facilities and assistance at the ports of Dover and Calais
DFDS - customer service
For bookings made with or sailings operated by DFDS on Dover - Calais. DFDS carries vehicles only on this route; amendments and cancellations follow your ticket type.
Irish Ferries - customer service
For bookings made with or sailings operated by Irish Ferries on Dover - Calais, including day-return tickets. Irish Ferries carries vehicles only on this route.
- Phone: +353 818 300 400
Port of Dover - terminal questions
For access, facilities and assistance at the Dover Eastern Docks ferry terminal. Passenger assistance should be arranged with your operator at least 48 hours before departure.
Port Boulogne Calais - terminal questions
For access, the free Baladin town shuttle and facilities at the Calais ferry terminal, 285 Avenue du Merite Maritime.